Quadrion helps Leading Healthcare Provider build a Centralized Project Data Repository using Project and Portfolio Management enabling better command and management of projects

  Industry: Healthcare

  Location: New Jersey, USA

  Employees: 20,000 to 25,000

  Revenue Range: $2.8 Billion

About the Client

The client is a leading not-for-profit healthcare service provider in the USA. With a huge network of 17,000 professionals and 4800 affiliated physicians, it operates seven reputed hospitals that provide extended healthcare services. The client operates from New Jersey, supporting 11 counties and 4.9 million people focusing on easy access and affordability of healthcare services.

Background

 

The client needed a diverse set of technology solutions to conduct its business operations, which was being catered to by specific internal projects. The project data was stored using separate Microsoft Project plans and a ticketing system retrieved the information. This led to constraints and complications in rapid timely access for stakeholders across the organization.

The major challenges that the client faced with the storage architecture included:

  • The lack of a proper unified storage architecture led to project managers and team members working in siloes, leading to gaps in communication.
  • Inherent challenges in interaction and collaboration led to implementation delays across the overall project lifecycle, mostly with seeking approvals.
  • Lack of an intuitive and informative reporting format restricted project stakeholders and the top-level management visibility into individual project progress.
  • Inconsistent approach to project data storage and access presented a potential risk to data integrity. There was, therefore, an overarching need for a standardized format of storing and accessing the project data.

With the above challenges causing a substantial business impact, the client sought a solution that would offer a unified project repository that would be easily accessible, and consistent in its architecture. An interactive interface and custom reporting capabilities for all the stakeholders would further provide easy visibility of all the stages of the projects.

With its successful association with Quadrion in the past, the client chose Quadrion to develop and implement a solution that would address the above challenges and cater to the specific requirements that were needed.